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Jon Douglas

Chief Information Officer (CIO)

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Jon Douglas serves as the Chief Information Officer (CIO) at Credit Union of America, bringing a unique blend of military discipline and technology leadership to his role. His experience spans more than 24 years in the information technology industry, fortified by a notable 20-year active-duty career in the U.S. Air Force. 

Jon spent two decades serving in the Air Force. He took on diverse roles in systems operations and IT management, demonstrating exceptional leadership while navigating the complexities of strategic technology operations under pressure. 

During his military service, Jon furthered his education at the University of Maryland Global Campus (UMGC), earning an MBA and an M.S. in Cybersecurity. These additional credentials helped him transition seamlessly into the education industry, and eventually, the financial services industry, where he has become known for enhancing cybersecurity, optimizing IT operations, and driving digital transformation. 

Jon's strategic approach at Credit Union of America has led to significant milestones, including transitioning to a cloud-based infrastructure, and fostering a culture of data-driven decision making.  

In his spare time, Jon enjoys spending time with his family.