Mar 9, 2016

Sunrise Energy: CMR Marine (Clough) Secures Saldanha Bay LPG Contract

Glen White, CEO Energy Digital
3 min
Clough today announced that Sunrise Energy has awarded CMR Marine, part of Clough, the contract for the construction of the marine facilities...

Clough today announced that Sunrise Energy has awarded CMR Marine, part of Clough, the contract for the construction of the marine facilities and overland pipeline.

The scope of work includes fabrication, installation and commissioning of a five kilometre long LPG pipeline. The marine facilities will enable vessels to offload LPG to an onshore facility, via a three kilometre subsea pipeline.  The overland pipeline includes a shore crossing and a two kilometre pipeline to connect with the Sunrise plant infrastructure.

Engineering and procurement will commence immediately from CMR Marine’s Cape Town office, with construction teams mobilising to the Saldanha Bay site in April 2016.   At peak the project will employ 100 people.

Clough Chief Executive Officer Peter Bennett said “CMR Marine will draw on our global oil and gas and marine construction expertise to deliver innovative construction services for Sunrise and the Saldahna Import Terminal project.

“This represents a landmark project for our business and a continuation of our international expansion strategy.”

The Saldanha LPG Import and Storage Terminal Project is a green field project located at Saldanha Bay, South Africa, 130 kilometres north of Cape Town. The terminal will import and store Liquid Petroleum Gas (LPG) and distribute the product throughout South Africa. 

Sunrise Energy is a partnership between Ilitha Group Holdings Pty Ltd, Industrial Development Corporation (IDC) and Mining Oil and Gas Services (MOGS)

About Clough

Clough works with some of the world’s largest companies to engineer, construct, commission and maintain a comprehensive range of facilities for oil and gas, metals and minerals, and infrastructure projects. The company’s full project lifecycle delivery model reduces risk and optimises safety, productivity and cost across every phase of a project. 

Established in 1919, Clough’s services are underpinned by a dedication to project delivery excellence that has spanned over 90 years.  Today the company employs a workforce of nearly 3,000 people from operating centres across Australia, Papua New Guinea, UK, North America and Asia.

Backed by an experienced leadership team, talented people and sophisticated project management systems, Clough is committed to safety, sustainable development and the wellbeing of the people, communities and environments.

Source: Clough Website - http://www.clough.com.au

About Sunrise Energy

Sunrise Energy is developing and constructing a LPG Import Terminal in Saldanha Bay, Western Cape, South Africa, with the facility scheduled for commissioning by the second quarter of 2017. 

Sunrise Energy aims to provide affordable and efficient energy infrastructure services to its customers. The terminal will be an open-access facility, which means that it can be utilised by any gas importer, distributor or downstream user for the import of Liquefied Petroleum Gas (LPG), Commercial Propane or Commercial Butane.

The facility will address LPG supply shortages in the region and will transform the energy mix in the Western Cape and further afield, allowing for less dependence on electricity, specifically for thermal applications in households, the commercial and small industrial sectors. 

Sunrise Energy was initiated in 2007 by Ilitha Group Holdings (Pty) Ltd and, in partnership with the Industrial Development Corporation, the project was successfully developed and is now in the implementation and construction phase.

MOGS (Pty) Ltd acquired a majority shareholding in Sunrise Energy in January 2015, with the shareholding structure in Sunrise Energy now being as follows:
• MOGS – 60% 
• Industrial Development Corporation – 31%
• Ilitha Group Holdings – 9%

MOGS, a South African company, is owned and controlled by Royal Bafokeng Holdings, a community-based investment company whose growth uplifts and creates intergenerational wealth for the Royal Bafokeng Nation in South Africa’s North West province.

Source: Sunrise Energy Website - http://www.sunrise-energy.co.za

Share article

Jul 13, 2021

Technology revolution for water retailers

Utilities
technology
IoT
digitaltransformation
Paul Williams
4 min
Paul Williams, Chief Technology Officer at Everflow Tech, reflects on privatisation, industry complexities and future for utilities in a digital world

In April 2017, the UK’s water retail market in the world opened for business – the single biggest change to the water sector since privatisation. This development allowed businesses, charities and public sector organisations to shop around for the best deal.
However, like any industry, this change hasn’t been without its sticking points; here, Paul Williams, CTO at Everflow Tech (pictured far right), discusses how retailers can harness technology to their advantage

Our CEO, Josh Gill, set up independent retailer Everflow Water in 2015, and Everflow Tech is his response to the difficulties it faced.

Quotations could take up to a week to produce, billing software had to be manually updated and brokers were unable to manage the complete customer journey in one place – all of which took time, cost money and allowed for human error.

The more complexity that was involved in billing or quoting, the more contact end customers needed to have with their retailers, pushing up the cost to serve for every SPID. This meant retailers – ourselves included – found themselves in a situation where profits were simply eaten up by service costs.

We also note that it can traditionally be hard for retailers to stay on top of balancing what they are charging their customers with what they are being charged by the market. To further exacerbate this, the longer a change goes unnoticed, the more trouble it can be to balance the issue.

It was these issues that Josh and his (at the time) small team wanted to ameliorate, creating their own technology in the absence of anything else.

This technology evolved into our award-winning retail sales, billing and customer management platform for the water retail market, and Everflow Tech was launched as a standalone venture in 2018, selling the software externally for other water retailers and their customers to benefit from.

What retailers want

As a relatively new entrant to the world of utilities competition, the water market could be seen to be lagging behind, particularly when it comes to innovation.

In fact, as recently as 2019, Ofwat said it expected the industry to be making technological advances and to be working with a culture of innovation, collaborating with companies both within and outside of the sector.

And with cost-savings for consumers traditionally lower than for other utilities, retailers need to be offering something more – whether that’s better support, energy-efficiency advice or more accurate data.

What’s more, consumers have had a taste of the power of technology, and they’ve come to expect nothing less from retailers across the board.

Another key issue – thrown into sharp relief during the past 12 months (and counting) of a pandemic – is rising levels of arrears, which are likely to increase bad debt beyond margins that retailers originally allowed for when the market was created.

In such a low-margin industry, there is a limit to the amount of debt retailers can take on, especially as recovering costs can be a very slow process. Ofwat has signalled that this issue could be addressed as early as this year, with a mechanism for recovering bad debt to be established during 2021/22. 

The market needs simple solutions to better serve the end user, and we were perfectly placed to develop those solutions. At Everflow, our software is designed for the water retail market, by the water retail market.

As well as simple billing, clear-to-understand workflows, and a revenue assurance system to allow retailers to quickly compare market charges, Everflow has also introduced a complete debt solution, allowing missed payment dates to drive late payment charges and escalations automatically.

Retailers are able to design and put out their own bill and quotes, tailoring customer journey and overall experience – whatever the circumstances.

What does the future hold?

Automation is key to any industry; we’re heading into an age of driverless cars and smart homes, and this drive for tech will filter through to our industry, and we need to catch up. 

The Internet of Things – a network of physical objects connected to each other – means human error (and effort) can effectively be removed from many everyday tasks, which goes for meter readings too. However, in the 21st century, the water market is still not leveraging previously emerged technology in the form of smart meters to provide accurate billing. 

Consumers are also becoming more empowered, both to ask for information and change their preferences if they don’t like what they learn. Retailers need to be armed with this information, not next week, not tomorrow, but now – and, at Everflow Tech, we’re putting that information at their fingertips.

But the retailers themselves need to speak up too, and we will always work with them to get the best ideas on what needs to be developed and when.

Our strong bond with Everflow Water, along with other key customers, means we have a direct interest in making sure our systems serve the water market in the best way they can. 

For us, the goal is to make sure retailers on our platform can grow as much as possible, leaving behind laborious daily processes to focus on their own strategic growth and, most importantly, helping their customers.

Share article